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Technical Support
Support forum
We have a web-based online support forum! Please post your questions here and read other people's messages. If you want to write postings, you have to sign up to the forums and enter the following VIP code in the registration form: 4211.
EMail Support
Technical support may be acquired by e-mail.
Please contact us at
info@aktisoft.com with subject "SUPPORT_REQUEST".
Please use the subject "SUPPORT_REQUEST", this ensures that your email will not be filtered!
Questions are usually answered within 1 or 2 working days.
If you don't receive an answer within that period, then please check your SPAM folder or post a message in the support forum.
You can use the online form in order to send your request for support: